Privacy Policy

1. Information We Collect

We may collect and process the following personal data:

• Contact details such as your name, email address, phone number and location.
• Information you provide when enquiring about or booking a service, including fitness goals, preferences and any health-related details you choose to share.
• Details submitted through forms, quizzes or questionnaires on our website.
• Technical data such as your IP address, browser type and usage information collected via cookies and similar technologies.

2. How We Use Your Information

We use your personal information to:

• Respond to enquiries and provide the services you request.
• Schedule, manage and deliver 1:1 personal training, online coaching, HYROX training and nutrition and health coaching.
• Send relevant updates, offers and newsletters where you have consented to receive them.
• Maintain records for safety, safeguarding and professional standards.
• Comply with legal and regulatory obligations.

3. Legal Basis for Processing

We process your personal data under the UK GDPR on the basis of your consent, the performance of a contract for services you have requested, and our legitimate interests in operating and improving our business.

4. Cookies

Our website uses cookies to improve functionality and analyse usage. You can control or disable cookies through your browser settings. Disabling some cookies may affect how the website functions.

5. Sharing Your Information

We do not sell your personal data. Enquiries submitted through our website are stored securely on our website platform and sent to us by email. We may share information with trusted third-party service providers (such as website hosting, email or booking platforms) who process data on our behalf, and where required by law. All third parties are bound by confidentiality obligations.

6. Data Security

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss or misuse. However, no method of transmission over the internet is completely secure.

7. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by law. You may request deletion of your data at any time, subject to legal retention requirements.

8. Your Rights

Under the UK GDPR, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request erasure of your personal data (“right to be forgotten”).
• Object to or restrict the processing of your data.
• Withdraw consent at any time, without affecting prior processing.
• Request a copy of your data in a portable format.

To exercise any of these rights, please contact us using the details below. If you are unhappy with how we have handled your data, you also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.

9. Third-Party Links

Our website may contain links to third-party websites (such as social media platforms). We are not responsible for the privacy practices or content of these external sites and encourage you to review their policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review it periodically.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at info@sabrinamorim.com or 07917 684558.